Policies
Shipping policy
Free delivery across the United States on every order.
Processing time
Orders placed before 4pm on a working day are packed and handed to the courier the same day. Orders placed after that, or on Sundays and public holidays, are dispatched the next working day.
Delivery timelines
- Continental United States: 3-5 business days.
- Alaska and Hawaii: 5-7 business days.
- Remote areas: up to 10 business days depending on courier coverage.
Shipping charges
Shipping is free on all orders within the United States. There is no minimum order value.
Tracking
A tracking number is sent by email once your parcel is dispatched. You can also check status on our track order page or by emailing support@electrogadgets.shop.
Delivery confirmation
Carriers require a signature for most orders. If you are not available, the courier will attempt redelivery or leave the parcel in a secure location per their policy. Report any issue the same day.
Failed or refused deliveries
- Couriers attempt delivery up to three times before returning the parcel to us.
- If an order is refused without a valid reason, we may require advance payment on future orders.
- Parcels returned because of an incorrect address or an unreachable number can be re-dispatched once the details are corrected.
Damaged or missing parcels
If a parcel arrives visibly damaged or tampered with, refuse it or record a video while opening and contact us the same day. We replace verified transit damage at no cost.
International shipping
We currently ship within the United States only.