Privacy policy

ElectroGadgets ("ElectroGadgets", "we", "us") respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use it, and the control you have over it.

Information we collect

• Order information: name, phone number, email address, delivery address and order contents.
• Payment information: for card payments we do not store full card details. For bank transfers we retain the transaction reference you share with us.
• Support information: messages, call notes and media you send while raising a query or warranty claim.
• Usage information: device type, browser, pages viewed and referring links, collected through cookies and analytics tools.

How we use your information

• To process, pack, dispatch and deliver your order.
• To contact you about order confirmation, delivery and warranty claims.
• To handle returns, refunds and replacements.
• To improve our products, website and customer support.
• To send promotional messages where you have opted in. You can opt out at any time by replying STOP or emailing us.

Sharing your information

We share only what is necessary with courier partners (to deliver your parcel), payment processors, and service providers who host or support our website. We never sell your personal data. We may disclose information where required by United States law or a valid legal request.

Cookies

Our website uses cookies and similar technologies to remember your cart, keep the site secure and understand how visitors use our pages. You can block cookies in your browser settings, though parts of the site such as the cart may stop working correctly.

Data retention and security

Order records are retained for as long as needed for warranty, accounting and legal purposes. We use access controls, encrypted connections and limited internal permissions to protect your data. No system is perfectly secure, so we cannot guarantee absolute security.

Your rights

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate details.
• Ask us to delete your data where we are not legally required to retain it.
• Withdraw marketing consent at any time.

Children

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date.

Contact

For any privacy request, email support@electrogadgets.shop or write to ElectroGadgets Lifestyle, 100 Innovation Drive, Suite 400, Austin, TX 78701, USA.